Author
Tracia Cericola
Tracia Cericola
In her role as Director of Administrative Services, Tracia is responsible for overseeing the operations of the administrative departments at FIG. These departments include Contracting, Case Managers and the front desk. She works with departmental Team Leads to assess current policies and procedures in the various departments and oversees the implementation of changes to ensure efficiency and the outstanding customer service for which FIG is known. In addition, she also oversees FIG's Corporate Events Specialist and many of FIG's events such as the FIG's Annual Qualifying Agent Incentive Trip and FIG's Annual Golf Invitational.