Time is more important than ever before and as we continue to demand information faster we should never sacrifice quality for speed. Believe it or not, candidates value their time just as much as you do as the employer. In fact, recent studies show that the time spent reviewing a job and resulting in an application from a candidate is quickly decreasing to match the seconds (not minutes) employers use reading a resume. Six seconds. Six seconds is all the time a resume is worth, on average. What can we determine about a candidate in six seconds? Nothing. However, we can decide if we would like to keep reading and therefore spend more of our time evaluating the resume. The resume should tell a story, not simply about the candidate but why they are a fit for your needs (company, culture, job responsibilities). Here is a list of the relevant content you should seek when screening applicants:
Top Section: A list of skills highlighting core competencies and strengths that are key to success at your company. Objectives add very little value and often are space eaters. You know a candidate is interested in employment with your company, for this position, you don’t need to be told he or she is looking for a job. This is your first six seconds, be sure the candidate has communicated clearly the expertise they have accumulated throughout their career or education to interest you. Be sure the list has been customized to your job advertisement/description. A general list which does not draw direct comparisons to your needs is the first sign the candidate took less time to review the information than you have on their resume thus far.
Employment: Now that the applicant has caught your attention you can begin assessing overall “fit” based on what companies they have worked for and what responsibilities they performed. In this section, you should begin a detailed understanding of the information provided to ensure the candidate has included the name of each employer, the location (city, state) of employment, dates of employment, and title of the position. The most common mistake I have found within a resume is the dates of employment – often candidates will have multiple positions listed as “present” or have two jobs simultaneously. This is the second example of the little time spent by a candidate on his or her resume. Another aspect found in the employment section is career progression. A well-crafted resume should be in chronological order beginning with the most recent position first.
Employer Description: Although, we have instant access to information at our fingertips, the best candidates will provide a brief (two sentence) description of the company for each of their previous positions. Rather than leaving it to chance we will search on our own. This information can tell you many details about an applicant’s career. Are they an industry match? Have they worked for large or small companies? Is the company successful? Depending on your needs and what you may know about the previous employers, you can determine the likelihood of success at your company by the applicant.
Responsibilities: Job titles may describe different tasks/functions depending on the company, size, and employee. No more than two to three sentences should be given to illustrate what the candidate is or was accountable for on a regular basis. This information should not be given in sweeping generalities, but specifically describe details of the key actions of their job. Such details will begin to close the gap on your perception of the candidate as a match by comparing past actions to those required within your job description. If the applicant has not tailored this information to the responsibilities section of your advertisement, they likely did not spend enough time reading the details.
Accomplishments: The most overlooked opportunity by a candidate to provide specific details as to why and how they are the best fit for a position is within the accomplishments section. Immediately following the responsibilities, the best resumes will outline two to four action-oriented results statements. Such statements should quantify how the applicant has performed in the past. Ideally provided in a bullet format for easy segmentation and may include metrics where appropriate; this information is the closure necessary for you to decide if you would like to schedule an interview. Also, upon reviewing the accomplishments, you can now begin to craft your interview questions by digging deeper into the most relevant bullets.
Education, Certifications, Licenses: Typically provided at the bottom of the resume, the candidate should list all current and completed The degree of importance of this information will depend on your needs. However, the failure to list relevant education, certifications, or licenses required within the job advertisement is a failure by the candidate to fully understand what is necessary to be successful at your company.
There you have it, a totally awesome resume! You love the content, you’ve read the story, and you’re ready to meet this Rockstar in-person, but wait the formatting is awful. There are inconsistencies with font, margins, and even bullets. While some industry experts may tell you, this is an immediate red flag, I will not. Much of the formatting in the application process today depends significantly on how the candidate applied for your position. If this version of the resume was received from any of the job posting sites, there is a good chance it is not formatted the way the candidate intended. If received by a third-party recruiter, don’t immediately blame (and therefore dismiss) the candidate. Simply ask the sender (via email or phone call) to send another copy directly to you in a Microsoft Word document. This will allow you to review the most current and compatible version of the resume available (as well as give you a touch point with the applicant proving you spent longer than six seconds on them).